ACUANT BLOG

Connected Cars Dominate CES

At the CES conference in Las Vegas this year, Gary Smyth, the director of General Motors' Powertrain Systems Research Lab, commented on how the auto industry is headed towards driverless cars. The technology for autonomous vehicles is years away, but...

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Malware Infections at Hotels

A series of malware infections at hotel chains has consumers worried – especially during the holiday season. Starwood Hotels & Resorts Worldwide publicly disclosed that malware has infected their point-of-sales systems. Starwood guests who used their payment cards at shops,...

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Walmart Launches Mobile Payment App

Walmart is launching a new mobile payment system that will allow customers to pay for their purchases using their smartphones while they are in the store. The app will be tied to the customer’s payment card. Walmart customers have to...

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Credit Card Malware During the Holiday Shopping Season

A new point-of-sale malware has been discovered just in time for the 2015 holiday shopping season. The latest form of malware can steal credit and debit card information when a customer pays for their purchase. The malware, which is called...

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Loyalty Programs Keep Customers Coming Back

A study by the University of San Francisco found that loyalty programs at casinos can keep customers coming back. In the past, casinos used free drinks and hotel stays to attract people, but when every casino is offering the same...

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Modifying Airline Loyalty Programs

American Airlines recently announced new changes are coming to its AAdvantage loyalty program. The airline will now be rewarding customers with frequent flier miles based on how much they spend, instead of on how far they travel. When airlines first...

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Number of Homebound Patients Expected to Rise

In 2011, a study found that two million elderly Americans were homebound. According to the Journal of the American Medicine Association, these Americans leave their homes on the rarest occasions, and can spend at least a month in their home...

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How to Protect Customer Information from Hackers

There are a lot of different ways hackers are able to get into anyone's account. If someone uses a weak password, or the same password across different accounts, then they are just asking to be hacked. Using public Wi-Fi makes...

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Looking To The Cloud For Better Credential Capture, Verification and Collaboration

Earlier this summer, we published ‘Acuant Survey: Companies Look to the Cloud for Better Information Capture, Verification and Collaboration.’ Some results came as no surprise – for example, 84 percent of respondents said identity verification is either "critical' or "very...

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“The Age of the Customer” – We’re Believers.

As tech geeks ourselves, we love a good tech trend report. And a recent Forrester article - The Top Technology Trends To Watch: 2016 To 2018 - did not disappoint. The big takeaway, according to Forrester, “The Age of the...

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Consumers Prefer Self-Service Kiosks at Banks

Mercator Advisory Group’s customer insight report revealed that even though American consumers typically prefer to deposit their checks with bank tellers, they’re increasingly using self-service methods to deposit their checks. The advisory group surveyed over 3,000 American customers over the...

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OPM Breach Increases Identity Theft Concerns

The Office of Personnel Management disclosed that an additional 4.5 million fingerprints were compromised in the security breach that occurred on their networks in 2014. Initially, the OPM thought that only 1.1 million fingerprints were compromised. Now, they’ve found that...

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