ACUANT BLOG

At our recent webinar, Acuant’s Chief Product Officer Jose Caldera met with Aite-Novarica’s Head of Risk Insights & Advisory Julie Conroy to discuss the implications of the global pandemic on the rapid digital transformation of the financial industry and how...

With people spending more time online than ever, industries are finding that having a strong online component of their business is critical to maintaining a competitive edge and not losing customers. In response to the digital acceleration and transformation of...

Trust is an imperative aspect of any relationship, especially when building a loyal customer base, and is even harder when conducting transactions and establishing relationships online. The recent influx of remote and online transactions has meant more fraud—there were over...

We have all experienced a growing reliance on remote services and digital technology that was sped up by the pandemic. From electronic payments to mobile orders for groceries to telehealth visits, our comfort level with taking care of business from...

Acuant’s Chief Product Officer Jose Caldera spoke to PaymentsJournal about the importance of establishing trust in open banking without compromising customer experience or privacy. Read the original article and listen to the podcast interview here. In today’s world, digital banking...

The travel and tourism industry has long been one of the largest industries in the world. According to the UNWTO*, in 2019, Europe alone saw 744 million international tourists. Though it came to an almost standstill as a result of...

First-party fraud is when individuals—for their own purposes or on behalf of others—using a real or synthetic identity enter an exchange of some sort for goods or services without intending to follow through on the future payment(s). This can include...

Customer acquisition costs are among the most valuable metrics for all businesses and keeping them low is paramount to overall profit margins. So in an increasingly competitive crypto space, onboarding customers as quickly and efficiently as possible while reducing acquisition...

As people have become even more connected online, social media usage has continued to rise and play a wider role in our everyday lives. When used right, social media is an incredible form of communication and can be a force...

KYC & AML APIs are Key for Open Banking | Neobanks | Challenger Banks As more people transact and spend time online, the demand for digital solutions and services, including banking, has increased significantly. Digital banking is growing rapidly and evolving...

The initial interactions a new customer has with your business set the tone for the entire relationship; the likelihood of a customer sticking with you (and recommending you to others) increases with the level of emphasis you put on creating...

The world is a very different place to what it was last year, never mind 10 years ago. Customers expect instant access to the services they sign up to, and an adoption of automated solutions has made that a reality....