ACUANT BLOG

The key component to long-term business success is customer satisfaction. With online users used to—expecting—the instant gratification of swift and hassle-free experiences, adapting to the rapidly evolving digital and mobile landscapes is a must for FinTechs. Our consumer study found...

Shoppers aren’t letting price bumps and out-of-stock messages get them down. Instead, they are making the holidays all about quality experiences—whether it’s in person, purely digital or a hybrid. This holiday season will be no exception to consumers’ demands for secure...

This is a guest post from IDology. Read on to get a preview of their new Annual Consumer Digital Identity Study and to view their new infographic. Data from a recent IDology study shows consumers want both and, with the...

Accurately and securely validating physical and digital identity documents is critical, especially when it comes to border crossings and onboarding for financial institutions. Today, more identity documents are being scanned in a mobile environment, so having effective data protection measures...

Knowing your ideal customer is one of the most fundamental aspects of any business, but for those in the gaming and gambling sectors, it’s a regulatory requirement. The global regulatory landscape is diverse, and businesses must keep up with developing...

Approximately 149 million Americans don’t think companies do enough to safeguard their information. Overcoming this consumer skepticism with a secure and consent-based data collection policy will be instrumental for fintechs when onboarding new and repeat customers. Acuant and IDology attended...

Research has confirmed that not only do humans base a significant amount of their short and long-term judgments on their first impressions, but they form those judgments very quickly. In fact, a series of experiments by psychologists from Princeton University...

At our recent webinar, Acuant’s Chief Product Officer Jose Caldera met with Aite-Novarica’s Head of Risk Insights & Advisory Julie Conroy to discuss the implications of the global pandemic on the rapid digital transformation of the financial industry and how...

With people spending more time online than ever, industries are finding that having a strong online component of their business is critical to maintaining a competitive edge and not losing customers. In response to the digital acceleration and transformation of...

Trust is an imperative aspect of any relationship, especially when building a loyal customer base, and is even harder when conducting transactions and establishing relationships online. The recent influx of remote and online transactions has meant more fraud—there were over...

We have all experienced a growing reliance on remote services and digital technology that was sped up by the pandemic. From electronic payments to mobile orders for groceries to telehealth visits, our comfort level with taking care of business from...

Acuant’s Chief Product Officer Jose Caldera spoke to PaymentsJournal about the importance of establishing trust in open banking without compromising customer experience or privacy. Read the original article and listen to the podcast interview here. In today’s world, digital banking...