A Forrester Report
Continuous Improvement: The Identity And Access Management Playbook
Satisfied customers are key for maintaining and growing a loyal customer base, making customer onboarding a crucial component the customer life cycle. However, this cannot come at the expense of protecting PII and accurately validating a user’s identity. This is why Acuant’s comprehensive identity verification and KYC solutions are designed to simplify the identity proofing process without compromising results, enabling organizations to quickly and securely onboard new and existing customers.
The report covers the following topics:
• Forrester’s customer-focused Customer Identity And Access Management (CIAM) approach to delight customers
• The guiding principles to ease friction for a smooth customer experience
• Operational levers that explain why collaboration and centralization are key
To learn more about effectively utilizing Customer Identity And Access Management (CIAM), download the Forrester report, Apply Customer-Focused Principles And Operating Levers To CIAM.