Creating Trusted Transactions In A Socially Distanced World
April 30, 2020
We’re living in a brave new (contactless) world. Within the last month, tens of millions of U.S. workers have suddenly been tasked with telecommuting and have been urged to stay home in an effort to slow the spread of COVID-19. Retailers and bank branches are being forced to close their storefronts and resume “business as usual” online. And healthcare providers are being urged to embrace videoconferencing and other telehealth services, driving a surge in remote consultations.
With more transactions than ever before taking place online, knowing who your customer is and having the ability to verify their identity has never been more critical. When dealing with critical personal information — whether corporate data, billing information or private medical records — the ability to transact with trust is paramount.