Intelity Partners with Acuant to Further Streamline Guest Check-in and Mobile Key Delivery
January 10, 2019
Intelity’s cloud-based enterprise platform integrates with Acuant’s AssureID technology
Los Angeles (Jan. 9, 2019) — Acuant, a global provider of identity verification solutions, today announced its partnership with Intelity®, the global travel industry’s leading and award-winning integrated mobile and in-room technology provider, to offer secure identity verification via the Intelity platform. Originally integrated with the KEYPR legacy platform, the Acuant partnership will also extend to the Intelity platform, due to the recent completion of the merger between KEYPR and Intelity. Intelity hotel partners can now offer guests a remote identity check as part of the existing mobile check-in process to further streamline the guest experience.
“By combining our AssureID technology with Intelity’s mobile key delivery, we will enhance the guest experience at hotels worldwide,” said Acuant President and CEO Yossi Zekri. “This partnership is a perfect example of how we reduce consumer friction and fraud simultaneously.”
Acuant’s AssureID provides instant ID authentication and verification through the Intelity mobile guest apps, as well as the mobile SDK. Guests will be able to submit their ID for verification during remote check-in. Upon confirming their identity, guests can activate their digital key and upgrade rooms, simplifying the check-in process for front desk staff and improving seamless guest-to-room flow.
“Friction at the front desk and check-in delays remain an ongoing pain point for guests and hotel operators alike,” said Intelity CEO Robert Stevenson. “With our extensive suite of mobile capabilities and Acuant’s ID verification platform, we are one step closer to a fully tracked, optimized and automated check-in process.”
Using the Intelity platform, hotels have access to a custom mobile app, digital key, in-room tablets and a back office management system. Entirely customizable, the Intelity platform makes it easy for guests to seamlessly request hotel services.
Intelity is the leading guest experience and management platform in the hospitality industry. After merging with KEYPR in 2018, Intelity’s cloud-based enterprise platform offers over 100 integrations with leading property management software and touches every aspect of the guest and staff journey. Intelity connects workforces with their customers in the most direct manner, by improving operational efficiencies, enhancing the guest experience, and increasing revenue opportunities. For more information, please visit http://intelitycorp.com/.
Acuant’s trusted Identity Platform is powered by AI with human-assisted machine learning to reduce fraud while providing a seamless customer experience and increasing conversions. Built to scale and meet KYC/AML regulations, Acuant has the industry’s highest speed and accuracy rates for ID verification. Award-winning products include ID capture, AssureID authentication, facial recognition, Chip and Ozone ePassport authentication. Solutions are omnichannel and allow businesses to establish identities on premise or remotely via the cloud and mobile devices. Completing more than 3 billion trusted transactions worldwide, partners include Fortune 500 and FTSE 350 organizations and start-ups in all industries. For more information please visit www.acuant.com