The State of Digital Identity 2022

Fraud & Digital Identity During the "Great Switch"

Identity fraud is rife and consumer behavior is rapidly changing. Our latest State of Digital Identity report reveals that consumers are now more than willing to ditch a brand that fails to keep their details secure or delivers poor customer experience. And with more goods and services online, digital identities are more vital than ever before. So how prevalent is identity fraud? How is consumer behavior changing? And what digital identity trends will unfold in 2022 and beyond?

Top Takeaways:

• Almost one-in-ten consumers have been hit by fraud in the last 12 months
• Nearly a third of businesses don’t use any identity verification service
• 57% of consumers rate security as the most important factor when opening a new digital account

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