While consumers have long embraced the convenience of engaging online, the pandemic brought the digital mandate into sharp focus. With digital going mainstream, the demand for fast and convenient transactions has never been greater.

Yet with more convenience comes more risk. The rapid increase in digital transactions has only provided fraudsters with more cover and more ways to hide. Download this year’s findings to discover why businesses must raise the bar on digital experiences they deliver to consumers by striking a balance between – convenience, security and trust.

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