FAQs

Acuant has the industry’s largest, continuously updated ID Document Library with over 6,000 Global Documents. Our intelligent data capture and authentication software solutions work with identity documents from over 190 countries and all 50 US states. We support government issued IDs including driver’s licenses, state IDs, national IDs, military IDs, voter cards, resident cards, visas, passports, border crossing cards, Government: PIV, CAC, TWI; medical & auto insurance cards and credit cards.

Please refer to our list of supported countries.

Acuant offers integration via Mobile SDKs for iOS & Android for all products. We also offer the option of a Web Services integration via our API.

Please sign up for our free SDK trial here. You will be provided with development credentials valid for 30 days or 100 free transactions. You will also have access to our documentation and code samples.

You can find documentation on Acuant’s SDKs on GitHub.

Yes, you can find documentation here.

Use a minimum 5-megapixel camera to capture images for AcuFill and 8-megapixel camera for AssureID. The image should cover 80% of the capture screen.

1. Use a minimum 5-megapixel camera to capture images for AcuFill and 8-megapixel camera for AssureID
2. Choose a solid colored background and ensure there is a contrast between ID and the background color
3. Use a steady surface: either place the document on a flat surface or the palm of your hand (as opposed to holding the ID between your fingers)
4. Ensure that there is good lighting and that you do not see glares or shadows on your screen or the document
5. Hold the device close enough to the document so that it fills the whole screen
6. Make sure all the edges of the ID are visible and no edge is getting cut off
7. Make sure image is well focused and covers 80% of the capture screen (not blurry and no glare, shadows, or holographic reflections on the image)
8. Keep a steady hand with your device

AcuFill extracts all major data fields from the document including First Name, Middle Name, Last Name, DOB, & Expiration Date to eliminate errors and auto-populate data fields. AcuFill also returns all images captured as well as cropped headshots and signature images.

All Latin-based languages, Arabic, Cyrillic, Chinese, Hebrew, Japanese, Korean, Thai, & Vietnamese.

AssureID’s patented technology extracts biometric and alphanumeric data contained in an identity document to authenticate it by applying 50+ forensic document-specific tests.

No, AssureID is a forensic check of a document, to authenticate it as real or fraudulent, however we do offer additional services to connect to databases. Please contact us to discuss these options.

Yes, please contact a sales representative for more information about these options.

Yes, we perform liveness detection as part of our FRM (Facial Recognition & Matching) to prevent fraudsters from using static images.

Please contact us here.

Please visit our support site (https://support.acuant.com) for technical assistance. You can submit a support ticket for direct assistance from our solutions engineers.

Apple and the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.